Free
30-day pilot
Up to 100 trucks. Full product, full support, no card on file. Exit anytime; keep your data. We set the pilot scope with your dispatch lead during onboarding.
Pilot is the default starting point for every new customer.Pricing
$25 per truck you dispatch each month — no per-decision fees, no usage limits, no surprise bills. A truck you do not dispatch costs you nothing. Free 30-day pilot on up to 100 trucks. Run it on your real loads and see for yourself — no hype, no commitment. No results, no obligation.
Tiers
Free
Up to 100 trucks. Full product, full support, no card on file. Exit anytime; keep your data. We set the pilot scope with your dispatch lead during onboarding.
Pilot is the default starting point for every new customer.$25
$25 per truck dispatched, on our hosted Azure environment. No limit on loads dispatched, plans calculated, or optimizers trained — you pay for the trucks the optimizer actually puts to work. Annual contracts available with multi-year savings.
Includes monitoring, automatic updates, and support.Custom
Run NEO inside your own environment - on-prem or your private cloud. Flat annual license + a support tier you pick. Uptime, recovery, and patching stay in your IT team's existing runbook.
For carriers with procurement constraints or sovereignty requirements.The math is public: $25 times the trucks you dispatch in a month. Dispatch 45 and the bill is $1,125; dispatch 100 and it is $2,500 — idle trucks on your roster never make the bill.
How a pilot works
A pilot is the default starting point. You run NEO on up to 100 trucks for 30 days at no cost. We work with your dispatch lead to scope the trucks, lanes, and rules that best mirror your overall operation, then we train a brain on a week of your historical loads. Your dispatchers see the brain's recommendations alongside their normal workflow.
Exit criteria are set up front: composite KPI movement against your baseline, dispatcher satisfaction, and any deal-breaker constraints you specify (on-time % must not drop, no missed appointments, etc.). If the pilot does not clear the bar, you exit, keep your data, and owe nothing. If it does, we move you onto the standard or self-hosted tier and your trained brain comes with you.
The pilot is real production with real loads on real trucks - not a sandbox. That is the only way the lift means anything.
Common questions
$25 per truck you actually dispatch in the month, billed monthly — the same rate whether you dispatch 10 trucks or 1,000. A truck you never dispatch — parked, in maintenance, between drivers — does not count toward the bill.
No. The subscription includes unlimited decisions and unlimited training cycles. There is no per-decision API metering and no surprise overage bills.
Your loads, schedules, and full decision history export within 24 hours of request, in a standard format your team — or your next vendor — can read. Your trained brain is yours; you can run it offline against the export if you have your own NEO-compatible runtime.
Yes. Your bill is $25 times the trucks you dispatch each month. Your roster size × $25 × 12 is the ceiling — the most you could pay in a year; dispatch fewer trucks and you pay less. Annual contracts lock the rate in writing for the term; talk to us about multi-year savings.
Bring a week of recent loads or use our sample data. We will show you a trained brain against your rules before you leave the call.